Project management programme improves critical thinking at Sigma Systems

Sigma Systems are a global organisation, providing catalog-driven software solutions. In January 2018, USW Commercial Services were approached by Sigma to deliver a ‘Critical Thinking’ course for their software engineering teams. Working with our delivery partner, Miles Huckle at Annovista, the workshop was designed to help participants better understand how to approach problems, to think…
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Project Management Programme at Castleoak Empowers Employees While Tackling ‘Ineffective’ and ‘Non-Existent’ Practice

  A comprehensive project management programme at Castleoak has empowered employees whilst changing a long-standing culture of ‘ineffective’ practice. With offices in Cardiff, London and Malvern, manufacturing operations in Ebbw Vale, and construction sites across the UK, Castleoak employs over 160 people. The business offers specialist development and construction solutions to the care and retirement…
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Industry Leaders from Across the World ‘Challenge the Narrative’ at Welsh Coaching Conference

Coaching practitioners and academics from across the world came together to ‘Challenge the Narrative’ at the fifth Welsh Coaching Conference in Cardiff on March 8. The conference is the biggest of its kind in the country, with organisers the University of South Wales Commercial Services welcoming more than 200 attendees at the capital’s City Hall….
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‘A successful, engaging and informative event’ – the Project Management Roadshow 2018

Our first ever Project Management Roadshow received high praise from both speakers and delegates last Friday. The event gave an insight into the latest tools and techniques in project management, and allowed delegates to try out different methodologies. The day began with an introduction from the Chief Operating Officer of APMG International, Nick Houlton, and…
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What is Narrative Coaching?

In March, Dr David Drake will be attending our Coaching Conference with a leading keynote themed around ‘Challenging the Narrative’. David founded and runs the Center for Narrative Coaching & Leadership in San Francisco, and has worked on narrative coaching, change and leadership initiatives for over 70 organisations including Google, Nike and the Australia and…
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Project Management Roadshow 2018

Project management has become indispensable to organisations of all sizes; however, no two use the practice in the same way. With a whole host of options, it’s hard to know what methodology to adopt within your business, and how you should invest in your staff. To help project managers and HR professionals understand different approaches…
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University of South Wales to Provide Counselling Services to Every School in Newport

A counselling support project that is the first of its kind in Wales has been agreed between the University of South Wales (USW) and Newport City Council. The renewed partnership will see USW specialists providing counselling services to every school in the city, and ensure children aged between three and 19 given access to vital…
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World Mental Health Day: Building Resilient Teams and Workplace Wellness

Mental health in the workplace hit headlines this summer as a CEO’s response to a request for a ‘mental health sick day’ went viral. Madalyn Parker, a web developer and engineer at Olark Live Chat, left an out of office email explaining that she’d taken time off to ‘focus on her mental health’. The following day…
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Great British Bake Off: A Lesson in Successful Change Management

Last year Great British Bake Off (GBBO) fans were left staggered by the news that the BBC favourite was to move on to pastures new – i.e. the kooky realms of Channel 4. Speculation of changes have been rife, with many not asking if it will change, but how and why. The announcement of Noel…
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Airbus HR Business Partner credits the Challenge Programme for encouraging self-reflection and boosting confidence

An Airbus employee who joined our ILM Level 5 Challenge Programme credited the course for encouraging her to self-reflect and be proud of her achievements. Claire Roberts, HR Business Partner at Airbus, was searching for a professional development programme that would improve her project management and finance skills. When talking to USW Commercial, she realised…
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Google Offices, Soho London

How do you keep staff morale high?

Google offers free restaurants, Twitter has beer on tap, and Yahoo provides discounts to ski resorts and theme parks. Are creative employee perks the key to keeping morale high? Last month, Google announced plans for new London HQ. Be prepared to get office envy. Floor plans for the building show a ‘wellness centre’ containing gyms, massage…
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Is ‘Contagious Leadership’ Benefitting or Damaging your Organisation?

74% of UK professionals mirror the leadership styles of their colleagues. But is ‘contagious leadership’ the best way to learn? The best and worst leadership traits spread contagiously through a business, with professionals’ behaviours most heavily influenced by the people they work with most frequently. New research on the nation’s workforce from ILM, the UK’s leading specialist…
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Bridgend Council Manager Credits ‘Interactive’ LEAP Programme

  A manager on the Communities First programme at Bridgend County Borough Council has credited our ILM Level 5 Award in Leadership in Management (LEAP Programme) for developing his leadership style and introducing him to new techniques. Wayne Nicholas manages a team of four people who promote and support health, prosperity and learning in the…
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CIPS delegate secures employment

CIPS delegate secures employment at NHS Shared Services following Diploma

A CIPS delegate who completed his Diploma in last year secured a job in the procurement industry within a couple of months of finishing his course. He credits his programme with USW Commercial Services as ‘the perfect tool to achieve employment’. Gwyn Thomas spent two decades in various roles in the leisure and entertainment industry,…
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Jodie Whittaker as Doctor Who

DOCTOR WHO: The First Female Doctor, and Leadership Lessons from the Time Lord

Technically, as any Doctor Who fan will tell you, the Time Lord is a centuries old, two-hearted alien who ‘regenerates’ in all forms. However, over the course of the show’s 55-year history, we have only seen male iterations. So, when news broke on Sunday that the next Doctor will be female, hundreds of thousands of…
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All Blacks rugby squad

The Lions vs All Blacks Leadership Contest

It’s the most difficult task in the world of rugby, leading a British & Irish Lions tour to a series victory over the All Blacks. It has happened just once in 129 years, but over the course of the next couple of weeks, Warren Gatland’s men will attempt to mirror that achievement against the country of…
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Introduction to Counselling Skills | 3-5 July

Introduction to Counselling Skills This three day course is a general introduction to basic counselling skills, which can be applied in most work settings. The course aims to enhance participants’ listening and communication skills; focusing particularly on attending skills, active listening, body language, and verbal skills such as paraphrasing, reflection, using questions appropriately and summarising….
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Solution Focused Brief Therapy | 4-5 July

Solution focused brief therapy is an approach to counselling which, in essence, concentrates more      on finding solutions than examining problems. This two day introductory course for staff and managers will provide a lively and engaging introduction to the theory underpinning the approach and the techniques it employs. The course will comprise of a theoretical discussion/presentation…
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Cardiff Castle UEFA dragon

Project management lessons you didn’t expect to learn from the UEFA Champions League

History will be made in Cardiff this weekend as Wales plays host to the UEFA Champions League for the first time. Real Madrid and Juventus will go head-to-head at the National Stadium of Wales to battle it out for football’s most prestigious prize. As thousands of fans descend on the capital, it’s hard to escape…
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Introduction to Art Therapy

USW Commercial Services are pleased to announce ‘Introduction to Art Therapy – Foundation Course’ Are you looking for a new professional career? Are you interested in creativity and personal growth? Whether you are starting to shape your professional path or want to change an established work career, this course will help you to find out…
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