Public sector organisations across Wales have never faced more challenging times. Significant budgetary cuts, and the pressure for employees to take on more roles and responsibilities than ever before, has led to a shift in priorities.
The tendency to view employee development as a cost centre to be minimised, rather than an investment to be managed, is underpinned by a focus on what is being spent, rather than the relevance and effectiveness of development being undertaken.
The pressure to reduce investment in professional development comes at a time when the operating environment demands that employees update and expand their skills and capabilities.
If done well, an investment in professional development can not only affect individual employee performance and productivity on the job, but can also be a significant catalyst for driving culture change and organisational transformation.
USW Commercial Services is an approved training provider on the NPS framework, meaning that we’re a preferred training provider in a number of specialised areas for public sector organisations across Wales.
The University of South Wales has a wide breadth of expertise, and delivers programmes that are designed for and in conjunction with organisational needs. We do not run on a ‘one size fits all’ basis, and work in partnership with organisations to create a fully bespoke programme that will face individual challenges.
Our area of expertise include, but are not limited to, the following:
Accredited and endorsed learning
Better Business Cases
Programme and project management skills
Communication and Collaboration Skills
Customer relationship skills
Equality, diversity and inclusion
Basic finance skills
Legislation and constitutional affairs
Equalities and diversity
Policy and ministerial skills
Developing public policy