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Public Sector Organisations

Public sector organisations across Wales have never faced more challenging times. Significant budgetary cuts, and the pressure for employees to take on more roles and responsibilities than ever before, has led to a shift in priorities.

The tendency to view employee development as a cost centre to be minimised, rather than an investment to be managed, is underpinned by a focus on what is being spent, rather than the relevance and effectiveness of development being undertaken.

The pressure to reduce investment in professional development comes at a time when the operating environment demands that employees update and expand their skills and capabilities.

If done well, an investment in professional development can not only affect individual employee performance and productivity on the job, but can also be a significant catalyst for driving culture change and organisational transformation.

USW Commercial Services is an approved training provider on the NPS framework, meaning that we’re a preferred training provider in a number of specialised areas for public sector organisations across Wales.

The University of South Wales has a wide breadth of expertise, and delivers programmes that are designed for and in conjunction with organisational needs. We do not run on a ‘one size fits all’ basis, and work in partnership with organisations to create a fully bespoke programme that will face individual challenges.

Our area of expertise include, but are not limited to, the following:


Accredited and endorsed learning


ILM Leadership and Management

ILM Coaching and Mentoring





Change Management

Better Business Cases

Chartered Institute of Procurement and Supply

Programme and project management skills

Communication and Collaboration Skills

Managing People

Customer relationship skills

HR issues

Equality, diversity and inclusion

Basic finance skills


Legislation and constitutional affairs

Employment law

Equalities and diversity


Policy and ministerial skills

Developing public policy


Political awareness

Performance management 


I’m really glad I chose USW Commercial Services so wanted to let you know and also thank you for providing me with the tools for a completely new career

Project Manager, NHS Strategic Health Authority, South of England

I can definitely recommend the course and USW Commercial Services Ltd

Claire James, Training Officer, Memory Lane Cakes

Good level of discussion throughout. Nice and informal, relaxed debate generated by the tutor

Delegate, FA Wales