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Masterclasses

Own Your Own Mind

Wednesday 26th September, USW Exchange Boardroom, 9.30am – 1pm

Low confidence can breed hesitation, self-doubt and hold you back from doing the things you really want to do. Left unchecked it can creep into every aspect of everyday life. In this masterclass we will help you to develop a mindfulness strategy for clarity and focus, gain a deeper insight into your values, thoughts and beliefs and recognise whether they limit or empower you. You will develop psychological strategies to re-frame your thoughts for improved self-confidence, use visualisation techniques to prepare you for that moment when you really need to be at your most confident and break the habit loop of self-doubt.

£65 per half-day

To book, email [email protected].


Current Issues in Leadership: Avoiding Prejudice, Bullying and Discrimination

Friday 26th October, USW Exchange Boardroom, 9.30am – 1pm

This masterclass will cover topics related to the rapidly emerging social trends towards greater openness and awareness of gender, bullying, inappropriate sexual behaviour and prejudice. The group will cover areas including unconscious bias, prejudice in the workplace and other areas such as discrimination and its impact on effective and efficient team dynamics. Related topics and subjects will be signed-posted towards further reading and related author and topic specialists.

£65 per half-day

To book, email [email protected].


Turning Difficult into Effective – The Performance Conversation

Friday 16th November, USW Exchange Boardroom, 9.30am – 1pm

Do you dread difficult conversations surrounding performance? Turn that conversation into something that will inspire, enthuse and motivate. This session will provide practical tools and techniques to ensure that you consider the performance of your staff on an individual level so that they can reach their full potential. The content will include self-reflection and consideration of your professional approach given such a potentially emotive subject.

£65 per half-day

To book, email [email protected].


…and Now for the (Neuro) Science Bit; the Science Behind Personal Change

Thursday 6th December, USW Exchange Boardroom, 9.30am – 1pm

Neuroscience offers critical insights for understanding human behaviour, motivation and performance. Join us for this session in which we will explore the science behind personal change; how the brain affects us developing personal relationships and how emotions and experiences of life drive our development and potential capability. It will also enable you to understand why the head brain, heart brain and gut brain need to work together in developing yourself and your team.

£65 per half-day

To book, email [email protected].

I’m really glad I chose USW Commercial Services so wanted to let you know and also thank you for providing me with the tools for a completely new career

Project Manager, NHS Strategic Health Authority, South of England

I can definitely recommend the course and USW Commercial Services Ltd

Claire James, Training Officer, Memory Lane Cakes

Good level of discussion throughout. Nice and informal, relaxed debate generated by the tutor

Delegate, FA Wales