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Masterclass series: The organisation

Wicked problems – thinking strategically

Wednesday 11th July, A30 Ty Crawshay, USW Treforest Campus, 9.30am – 1pm, £50 per delegate

A wicked problem is a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognise. This masterclass will help us to understand how in today’s world of work we need to look for new ways of solving complex problems through collaboration and “Double Loop” thinking. This workshop will look at the theory of how this might work with some practical applications.

To book, email [email protected] or call 01443 482482.

 Organisational culture; how to identify and work with it.

Wednesday 11th July, A30 Ty Crawshay, USW Treforest Campus, 1.30pm – 4.30pm, £50 per delegate

Organisational culture plays a big part in the success or failure of change. It can be your secret weapon or your Achilles heel. Senior managers talk about culture, but because culture can’t be measured or managed like finance or productivity, they often struggle to understand the culture they work in, and struggle to know how best to work with it

This masterclass will

  • Give you a framework for understanding common types of organisational culture and where they occur
  • Help you identify the culture of your own organisation or department
  • Provide guidance on how to work effectively with different organisational cultures

To book, email [email protected] or call 01443 482482.

I’m really glad I chose USW Commercial Services so wanted to let you know and also thank you for providing me with the tools for a completely new career

Project Manager, NHS Strategic Health Authority, South of England

I can definitely recommend the course and USW Commercial Services Ltd

Claire James, Training Officer, Memory Lane Cakes

Good level of discussion throughout. Nice and informal, relaxed debate generated by the tutor

Delegate, FA Wales